Open banking solutions to meet digital-savvy customer expectations

2 min read|Published November 17, 2022
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In this era of digital transformation, consumers expect tailored, digital-first solutions to be available for every possible service or product at their fingertips. Gone are the days when companies could have a monopoly purely based on location. Discover how open banking can help you meet modern customers’ expectations.

TL;DR – Quick summary
  • The modern customer expects more from their service provider than ever before as the number of tailored digital services is on the rise.

  • Personal finance management (PFM) tools are a clear driver towards more engagement and satisfaction. 

  • Download our ultimate solutions guide to see how open banking can help you improve your engagement metrics.

TL;DR – Quick summary
  • The modern customer expects more from their service provider than ever before as the number of tailored digital services is on the rise.

  • Personal finance management (PFM) tools are a clear driver towards more engagement and satisfaction. 

  • Download our ultimate solutions guide to see how open banking can help you improve your engagement metrics.

Engagement and personalisation are proving to be vital in winning customers in the Internet age, and digital banking is no different. We’re in the midst of a banking revolution, with PSD2 paving the way for third-party providers to identify and satisfy real user needs. Only a few years ago, this wasn’t possible.

The power of personalisation

Personal finance management (PFM) is becoming a leading factor for consumers when choosing a preferred banking or service provider. They know that they can and should be offered more and better features. Companies that adapt the quickest are reaping the benefits.

Given the cost-of-living crisis, PFM tools could also be more relevant than ever as a resource for vulnerable customers wanting a better overview of their spending habits and financial situation.

With our Consumer Engagement product offering, Tink provides insight through cleaning and processing transactional data to help deliver advanced features that consumers want and need. Going beyond simple data scraping, we package solutions that help consumers get a better overview of their finances while businesses get more interaction, more engagement, and create preferred digital banking experiences.

One guide. Many solutions.

Open banking is powering the future of finance. Discover how PFM and many other open banking solutions can help your business grow in our ultimate guide.

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