User experience

Discover how the latest feature of our verification products, User Match, is improving security by verifying users' names when adding bank accounts, reducing fraud and enhancing account protection.

Download our new account verification guide to learn how to streamline your operations, reduce risk, and enhance customer experience with the help of open banking-powered solutions.

Enhancing your affordability assessment with Tink’s data-enriched solutions helps you put an end to inaccurate data, prevent fraud in loan origination and stay compliant – read on to explore the benefits.

We’ve previously explored small tweaks that get big results in open banking conversion rates.  This deep dive drills further into how to reduce friction – and improve success rates through a fresh round of incremental changes in our UX.

Reaching financial goals can be daunting – so we’ve updated Savings Goals, a feature of Tink Money Manager designed to help banks empower customers to proactively save and achieve financial wellness.

Expense tracking can be detailed as well as intuitive – say hello to Variable Spend, a new feature of Tink Data Enrichment designed to help banks offer their customers more insight.

Confident decisions, top quality reports and going to market faster are just some of the benefits Tink’s new categorisation model has for lenders – deep dive into the world of generative AI, multilingual models, and more with this guide.

Variable Recurring Payments, powered by open banking, have huge potential for merchants and consumers in the UK. Read our VRP guide to find out how they work and why they are important.

Discover how variable recurring payments can transform smart meter billing into a more flexible user experience – and utility providers more ways to support financially vulnerable customers.

Streamline risk decisioning as a lender to lower operating costs using data-driven, digital loan origination, affordability assessment and income verification.

Investment platforms can avoid losing people to poor user experience – let open banking tools make your payments friction free, while your customers focus on their financial wellness.

Prep for Black Friday and 2023 end-of-year sales with new data from Tink, and discover the benefits of Pay by Bank for seamless refunds and returns.

With Loans, lenders and brokers can gain access (with user permission) to applicants’ data within minutes, potentially leading to higher conversion, reduced friction, and a more holistic view of a user's running liabilities.

With our new Investments product, neobrokers and wealth managers can use data-driven open banking to perform investment transfers and net worth consolidation in a quicker, more seamless manner that benefits the consumer too.

The cost-of-living crisis is impacting direct debits, but open banking tools can enable businesses to safeguard revenue while supporting customers. Read Tink’s guide to the solutions that can help.

Secure open banking payments are now even faster with streamlined authentication – optimise your payment journey and increase returning customers with Tink’s Pay by Bank-powered tools.

Take personalised digital banking into the future with Tink’s Data Enrichment and Money Manager products, based on real-time data and bleeding edge open banking technology.

We have introduced a new feature on the Tink Console called Risk Decisioning, which provides a consolidated risk experience to enhance affordability and risk assessments.

Tink’s new mobile experience optimises the authentication journey and makes integration quicker and easier. Discover how to optimise your app user experiences with our mobile-first approach.

It’s common for friction to appear for users in open banking flows, causing lower completion rates than we would like. See how Tink is working on improving clients’ conversion rates through incremental changes to our products.

We’re releasing payment logs – a troubleshooting toolkit within Tink Console that allows you to see the current status of a payment and get more details if and when something goes wrong.

Risk decisioning and creditworthiness assessment technology are the tools lenders need to take loan origination into the future. Learn how Tink can help with this guide to optimising affordability assessment.

Online retailers struggling with refunds processes can reduce costs with Pay by Bank. Tink’s open banking tools help businesses optimise both their spend and UX. Read on to learn how real-time payments can help.

What is pattern recognition in data enrichment? Learn how Tink Data Enrichment analyses recurring transactions and predicted recurring transactions to help consumers to understand their spending – and banks to improve their services.

Consumer engagement is a crucial component when delivering products and services. Discover the strategies that can help power growth for your business.

Personalisation is essential to engaging customers and building loyalty for banking apps. Tink’s Money Manager has the features to help.

Reducing fraud and failed payments just got easier. Learn how balance check is increasing operational efficiency and reducing chargebacks.

When making a purchase online, consumers look for simple, safe and convenient payment experiences. In this guide, our Payments team shares its best practices for optimising Pay by Bank user journeys and ensuring the highest possible conversion rate. 

The modern customer expects more from their service provider than ever before. Discover how open banking can help you satisfy their needs in our ultimate solutions guide.

Tink Link's new customisable headers blend into your authentication flow and make the customer journey more cohesive. The new desktop layout provides a better user experience with increased readability and accessibility.

Is your Tink integration providing the best possible user experience? After working with customers to improve performance, we’ve identified small UX changes that can make a big difference. And we created a guide to help out.

Income verification used to mean having to dig up bank statements, share income tax statements or payslips – and then wait days or even weeks to have it all verified. Now, thanks to open banking it can take seconds. Here’s how.

From the demise of cash and physical bank branches, to the rise of digital banks and automation, technology is irreversibly changing the way we manage our money – and what we expect from the services that do. 

We recently wrote about the high abandonment rates that banks are battling during the onboarding process – and how to kill the friction so that more users complete the process. But improving onboarding doesn’t necessarily mean your user retention will be high. We’re sharing the top three factors that will help you attract users – and keep them coming back.